Terms and conditions

WABI SABI AFRICA SAFARIS & SUMMITS TERMS AND CONDITIONS OF SERVICE 1. LEGAL STATUS Wabi Sabi Africa Safaris & summits (“WSA”, “the Business name”) is the business name duly registered under the laws of the United Republic of Tanzania and licensed to operate as a tour operator in accordance with applicable tourism and regulatory laws. It was issued with registration number 611742 by the Business Registration and Licensing Agency (BRELA). 2. FORMATION OF CONTRACT 2.1 These Terms constitute a legally binding agreement under the Law of Contract Act [Cap. 345 R.E 2023].2.2 A contract is formed when WSA issues written confirmation and the Client pays the required deposit or full payment.2.3 Electronic confirmations constitute valid acceptance. 3. PRICING AND PAYMENT 3.1 DepositA non-refundable deposit of 30% is required to secure services unless otherwise agreed in writing.3.2 BalanceFull balance is payable 60 days prior to departure. Bookings made within 60 days require full payment at confirmation. Failure to pay entitles WSA to cancel without refund of deposit.3.3 Price Adjustmentsa) Prices may be revised before final payment due to: Government tax changes, Park fee revisions, Fuel surcharges, Currency fluctuations and or Regulatory directivesb) If the increase exceeds 10% of the total cost, the Client may cancel and receive a refund excluding non-recoverable third-party expenses. 4. CANCELLATION BY CLIENT a) All cancellations must be made in writing.Charges apply as follows:60+ days before departure: Deposit retained59–30 days: 50% of total cost29–0 days: 100% of total costNon-refundable services include:Kilimanjaro/ area tour permits once securedAirline tickets (subject to airline rules)Charter flightsSpecial permitsRefunds are subject to recovery from suppliers. 5. AMENDMENTS BY CLIENT a) Amendments are subject to availability and may incur additional costs.b) Material itinerary changes may be treated as cancellation and rebooking. 6. CHANGES OR CANCELLATION BY WSA a) WSA may alter itineraries due to: Weather, Safety concerns, Wildlife conditions, Government directives, Operational necessityb) If WSA cancels for operational reasons (excluding force majeure), the Client may choose: Full refund; or Credit toward future travel. 7. FORCE MAJEURE a) WSA shall not be liable for non-performance due to events beyond reasonable control including: Natural disasters, Epidemics, Political unrest, Border closures, Airline disruptions, Government actionb) Payments may be deferred. Refunds depend on recovery from suppliers. 8. TRAVEL INSURANCE (MANDATORY) a) Clients must maintain comprehensive insurance covering: Emergency medical treatment, Evacuation (including air rescue), Repatriation, Trip cancellation, Personal liabilityb) Failure to provide proof may result in denied participation. 9. HEALTH AND FITNESS a) Clients warrant medical fitness and must disclose relevant conditions.b) WSA may remove any participant posing safety risk. 10. ASSUMPTION OF RISK a) Clients acknowledge inherent risks including: Wildlife encounters, Remote terrain, Limited medical facilities, Altitude sickness, Extreme weatherb) This clause does not exclude liability arising from proven negligence. 11. LIMITATION OF LIABILITY To the extent permitted by Tanzanian law: Liability shall not exceed the total tour price paid, No liability for indirect or consequential damages. No liability for third-party acts beyond reasonable control. Nothing excludes liability for fraud or gross negligence.12. THIRD-PARTY SUPPLIERS a) WSA coordinates services from independent suppliers including:Lodges, Airlines, Transport operators, Park authorities, Climbing crewsb) WSA exercises reasonable care in selection but is not liable for independent acts beyond its control. 13. MEDICAL EVACUATION a) WSA may assist in arranging evacuation.b) All costs remain the Client’s responsibility. 14. KILIMANJARO & HIGH-ALTITUDE EXPEDITIONS Summit success is not guaranteed. Guides retain final authority regarding safety decisions. No refund for unused trekking days due to safety or health decisions. 15. WILDLIFE CONDITIONS a) Wildlife sightings are not guaranteed.b) Failure to follow safety instructions may result in removal without refund. 16. PERSONAL PROPERTY a) WSA is not liable for loss or damage to personal effects unless caused by proven negligence. 17. PASSPORTS AND VISAS Clients are responsible for: Valid passports, Visa compliance, Vaccinations and Immigration requirements 18. DISPUTE RESOLUTION AND ARBITRATION 18.1 Amicable SettlementAny dispute arising from this Agreement shall first be resolved through good faith negotiations within fourteen (14) days of written notice.18.2 Mandatory ArbitrationIf not resolved amicably, the dispute shall be referred to final and binding arbitration in accordance with the Arbitration Act of the United Republic of Tanzania.18.3 Seat and VenueThe seat of arbitration shall be Dar es Salaam, Tanzania.18.4 Appointment of ArbitratorThe arbitration shall be conducted by one (1) arbitrator.The arbitrator shall be appointed by mutual agreement.Failing agreement, appointment shall be made in accordance with the Arbitration Act,18.5 LanguageThe language of arbitration shall be English.18.6 Governing LawThis Agreement shall be governed by the laws of the United Republic of Tanzania.18.7 Interim ReliefNothing prevents a Party from seeking interim relief from a competent Tanzanian court pending arbitration.18.8 Finality and EnforcementThe arbitral award shall be final, binding, and enforceable in accordance with Tanzanian law.